In compliance with the Data Privacy Act of 2012 (RA 10173)
Last updated: October 2026
AhentePro ("we", "us", "our") is committed to protecting the personal data you share with us in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission (NPC). This Data Privacy Notice explains how we collect, use, store, share, and safeguard your personal information when you use our platform, website, and services.
We collect information you voluntarily provide when you create an account, including your name, email address, phone number, account type, profession, PRC license number (if applicable), agency, and profile details such as bio, photo, and social media links. When you use our tools, we may also collect listing details, client contact information you choose to store, booking details, inquiries, and payment proof documents. We automatically collect device information, usage logs, and cookies to operate and secure the platform.
We use your personal information to: (a) create and manage your account; (b) verify your identity and professional credentials where applicable; (c) display your public portfolio, listings, and contact details to other users with your consent; (d) process subscription payments and manage your plan; (e) send you notifications, updates, and support communications; (f) detect, prevent, and address fraud, abuse, and security issues; and (g) comply with legal obligations. We process your data based on your consent, the performance of our contract with you, and our legitimate business interests.
Under the Data Privacy Act, you have the right to: (a) be informed about how your data is processed; (b) access your personal data; (c) object to the processing of your data; (d) erasure or blocking of inaccurate, incomplete, or unlawily obtained data; (e) data portability; (f) file a complaint with the National Privacy Commission; and (g) be indemnified for damages sustained due to inaccurate, incomplete, or unauthorized disclosure of your data. To exercise any of these rights, contact us using the details below.
We implement reasonable technical, organizational, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission, access controls, regular security reviews, and restricted internal access on a need-to-know basis. We retain your personal data only for as long as necessary to fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymized.
We do not sell your personal data. We may share your information with: (a) other users, to the extent you have made it public on your profile or listings; (b) service providers who help us operate the platform (e.g., hosting, email, payments), bound by confidentiality and data protection obligations; (c) government authorities when required by law or lawful order; and (d) successors in the event of a merger, acquisition, or asset sale. We require all third parties to handle your data in compliance with the Data Privacy Act.
If you have questions, requests, or complaints about how we handle your personal data, you may contact our Data Protection Officer at support@ahentepro.online. You also have the right to lodge a complaint with the National Privacy Commission (www.privacy.gov.ph) if you believe your data privacy rights have been violated.
By creating an account and using AhentePro, you acknowledge that you have read and understood this Data Privacy Notice and consent to the processing of your personal data as described.
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